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St James Medical Centre
 St James Medical Centre
national health service

PRACTICE UPDATE –COVID-19- 8th June 2020





If you or anyone in your household is experiencing any of the following symptoms of coronavirus:

  • New continuous cough

  • High temperature

  • New loss or change to your sense of smell or taste


  • You have been advised by NHS Test and Trace that you have had contact with a confirmed case


DO NOT come to the practice. Please seek advice online from NHS 111



For medication requests, please request your medication online through patient access or via email to: CROCCG.stjamesmedicalcentre@nhs.net


Please note that you can directly obtain an isolation certificate for your employer from NHS 111 online by using the following link: https://111.nhs.uk/isolation-note/


For further guidance please visit:




Changes to our appointment system


In an effort to reduce the risk of transmission of COVID-19 we are temporarily changing the appointment system in the surgery until further notice.

  • All GP appointments will only be over the telephone as a TELEPHONE TRIAGE appointment. Receptionists cannot book patients in to be seen by a GP.

  • Please ring the surgery at 08:00am to arrange for a telephone triage. Do not come into the surgery

  • GP appointments currently booked will automatically be converted to a telephone appointment – affected patients will be contacted individually.

In addition, any patients booked to see the nurse will be screened prior to attending the practice and on arrival.


Please contact the surgery if you are unsure if you should attend.



Important Information regarding measles. Please read here.


A friendly team of professionals in the heart of croydon


Our practice is situated in West Croydon.  We have regular GPs who work at both St James Medical Centre and our branch surgery in New Addington looking after a population of approximately 9800.  Our team also includes 2 practice nurses, health care assistant, counsellor/psychotherapist and diabetic specialist nurse.


St James Medical Centre has been at the forefront of primary care for more than 25 years and continues to provide high quality care for patients.




Welcome To

St James Medical Centre

189a St. James's Road



CR0 2BZ (show map)


020 8684 5353



020 8665 1229


Out of Hours: 111

E-Mail CROCCG.stjamesmedicalcentre@nhs.net


Please read our latest CQC inspection report here:


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